How does a Provider see my order (what happens when my order posts)?
All your orders live in the Dashboard’s Service Order Monitor (SOM). Orders change status while going through their lifecycle, and a status change automatically moves the order to the applicable tab inside the SOM (like Today, Draft, Posted, Accepted, Problem, and Inactive). Each of these tabs has a Status and Sub-status filter that lets you … Continue reading How does a Provider see my order (what happens when my order posts)?
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